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Japan bilingual IT support

An engineering team in India that works with you in Japanese.

Development, support, documentation and project coordination for Japanese companies — run in Japanese from the first meeting to release, with weekly reports in Japanese and English.

  • 30 JLPT-certified engineers
  • 20+ Japanese projects
  • Yokohama Japan office
Japan · India 日本語 · English
One team
two languages

What we deliver

Engineering and support, without a language gap

Your team talks to ours in Japanese. Specifications, questions and reports stay in the language your business runs in.

  • Helpdesk · documents

    Japanese helpdesk and documentation

    Support requests, specifications, user manuals and client-facing coordination handled in Japanese.

  • Bilingual PM

    Project management in two languages

    Bilingual project managers run planning, stand-ups and reporting, so nothing is lost between your team and ours.

  • Kintone · DataSpider

    Japan-market platforms

    Kintone apps and DataSpider integrations for the workflows Japanese companies already run on.

  • Test · release

    Localised testing and release

    Bilingual QA managers check screens, text and documents before every release, and sign off in Japanese.

Japanese language skills

30 engineers certified in Japanese.

Every engineer below holds a JLPT certificate, earned through our own language and technical training programme. Our N1–N2 members lead project management and client liaison; N3 members run stand-ups, documentation and support; N4–N5 members read technical documents and are in active training.

N1 · business native
3
N2 · business fluent
3
N3 · conversational
12
N4 · functional
3
N5 · foundation
9

Japan collaboration model

A rhythm your team can plan around.

3 bilingual project managers and 2 bilingual QA managers keep the same routine on every Japanese project.

How we work
  • A daily team stand-up at 10:00 IST, with progress shared in Japanese
  • End-of-day status and progress reports
  • Detailed weekly reports in Japanese and English
  • UI/UX reviews aligned to Japanese design sensibility
  • Japanese QA sign-off before every release

Documents in Japanese

The document set Japanese projects expect.

Each stage ends with a document your team can review, approve and keep. We write them in Japanese, with an English version whenever your team needs one.

  • 要件定義書

    Requirements definition

    What the system must do, agreed with your team before design begins.

  • 基本設計書 · 詳細設計書

    Basic and detailed design

    Screens, data and processing, from the overall structure down to each function.

  • テスト仕様書 · テスト結果報告書

    Test specifications and results

    Every test case written down in advance, with the results reported against it.

  • 議事録 · 週次報告書 · 操作マニュアル

    Minutes, weekly reports and manuals

    Decisions recorded after each meeting, progress every week, and a user manual.

How to get started

From first inquiry to kick-off, in four steps.

Write to us in Japanese or English. A bilingual member of the team replies in the same language.

  1. Tell us what you need

    Send the contact form or request a callback. A rough idea is enough: what the system should do, who will use it and when you need it.

  2. Meet online, under NDA

    We sign a non-disclosure agreement first, then walk through your requirements, existing systems and constraints in an online meeting.

  3. Receive a proposal and estimate

    Scope, team, schedule and the engagement model that fits: contract development, a dedicated lab team, or maintenance and operations.

  4. Kick off with your bilingual PM

    Your project manager sets up the meeting rhythm, reporting and tools, and the team starts on the first deliverable.

Japan · delivered projects

Built for Japanese clients, in Japanese.

A selection from 20+ Japanese projects.

01

Web · Japan client

Construction Site Entry/Exit System

Duration

4 months, plus ongoing.

React Azure Functions OpenCV SharePoint

02

Web · Japan client

Kindergarten Action Camera — AI Photo Management

Duration

4 months, plus ongoing.

React Azure Face API PowerApps

03

Mobile · Japan client

Smart Room Meeting Management System

Duration

24 man-months.

Xamarin iOS OAuth

04

Cloud · Japan client

Smile Check-In Attendance System

Duration

4 months.

Azure Logic Apps PowerApps Cognitive Services

Japan office

Delivery in India, a partner in Japan.

Rajasri Systems works with its Japan partner, Hermits Co., Ltd., with support for clients in Tokyo and Osaka.

Hermits Co., Ltd.
#107 Yoshimura Building, 1-13-10 Utsukushigaoka, Aoba
Yokohama, Kanagawa 225-0002, Japan

Technologies we learned for Japanese clients: Kintone, Monaca, DataSpider, Azure Cognitive Services, PowerApps, Azure Logic Apps, Fluent UI, Grommet UI, OnSen UI and Xamarin / MAUI.

FAQ

Questions we hear first

Can we work with your team in Japanese?

Yes. Status reports, documentation and QA sign-off can all run in Japanese, with weekly reports in both Japanese and English.

What is the time difference between Japan and India?

India is 3 hours 30 minutes behind Japan. Our office opens at 9:30 in Chennai, which is 13:00 in Tokyo, so meetings, questions and reviews fit into your afternoon.

Which contract types do you offer?

Contract development (受託開発) for a fixed scope, a dedicated lab team (ラボ型開発) reserved for you month by month, and maintenance and operations (保守・運用) for systems already in production.

Can you take over a system another vendor built?

Yes. We start by reading the code and documenting how the system works today, in Japanese, then agree a maintenance or improvement plan with you.

Who will we talk to day to day?

A bilingual project manager, who joins the morning stand-up, sends the end-of-day status and owns the weekly report.

Can you work with Kintone or DataSpider?

Yes. We have built Kintone applications and DataSpider integrations for Japanese clients, alongside Azure and Microsoft 365 services.

We are a Japanese company in India. Is that a fit?

Yes. We work with Japanese teams in India and in Japan, in whichever language each person on your side prefers.

How will we see progress?

You get an end-of-day status every day and a detailed report every week. Every change goes through a reviewed pull request, and you sign off each release after user acceptance testing.